Modern Slavery and Human Trafficking Statement

This Modern Slavery Statement sets out the steps taken by Carpet Cleaners SE27 to prevent modern slavery and human trafficking within our business operations and supply chains. We recognise our responsibility to uphold human rights, treat all individuals with dignity and respect, and ensure that exploitation has no place in our activities.

Our Business and Supply Chain

Carpet Cleaners SE27 provides professional carpet and upholstery cleaning services to residential and commercial customers. Our operations are primarily local, but we procure equipment, cleaning solutions, and other materials from a range of suppliers. We understand that risks relating to modern slavery can exist at different stages of these supply chains, particularly where products or raw materials are sourced from higher risk regions or sectors.

Zero-Tolerance Policy on Modern Slavery

We operate a strict zero-tolerance approach to modern slavery, forced labour, human trafficking, and all forms of exploitation. This commitment applies to our own activities and to everyone who works with or for Carpet Cleaners SE27, including employees, agency staff, contractors, and suppliers. We will not knowingly work with any organisation that is involved in, or turns a blind eye to, modern slavery or human trafficking.

Our policy prohibits any practices that deny workers their basic rights, such as withholding identity documents, charging recruitment fees, using threats or coercion, or restricting freedom of movement. All workers must be engaged on lawful terms with clear information about pay, conditions, and working hours.

Supplier Standards and Audits

We expect all suppliers to share our commitment to ethical working practices. As part of our supplier approval and ongoing review process, we assess the risk of modern slavery and require suppliers to confirm that they comply with all relevant labour and human rights legislation in the countries where they operate.

For higher risk or strategically important suppliers, we may undertake additional due diligence, which can include requesting written statements of compliance, reviewing policies, and conducting audits or site visits where appropriate and reasonably practicable. Where concerns are identified, we will work with the supplier to address them within a clear timeframe. If issues are not remedied to our satisfaction, we reserve the right to suspend or terminate the business relationship.

Employee Awareness and Responsibility

All staff at Carpet Cleaners SE27 share responsibility for helping to identify and prevent modern slavery. We aim to increase awareness of modern slavery risks through induction information and ongoing communication, so that colleagues know what warning signs to look for and how to respond if they have concerns.

Managers are responsible for ensuring that people they supervise are recruited fairly, treated with respect, and paid lawfully. We do not use child labour, and we only engage individuals who are legally entitled to work. We monitor working hours and conditions to ensure they remain safe and in line with applicable law.

Reporting Channels and Whistleblowing

Carpet Cleaners SE27 encourages anyone with concerns about modern slavery or unethical conduct to report them without delay. Concerns may relate to our own operations or to the practices of any supplier, contractor, or third party connected with our business.

Reports can be raised internally with a manager or senior member of staff. We are committed to investigating all reports sensitively and, where appropriate, confidentially. We will not tolerate victimisation or retaliation against any person who raises a concern in good faith, even if it is not subsequently substantiated.

Where an issue is identified, we will take appropriate action, which may include reporting to relevant authorities, supporting affected individuals, and reviewing our relationship with the parties involved.

Continuous Improvement and Annual Review

We recognise that tackling modern slavery is an ongoing process that requires continuous improvement. Carpet Cleaners SE27 is committed to reviewing this Modern Slavery Statement and our related procedures at least once a year, and more frequently if required by changes in law, guidance, or our business operations.

As part of this annual review, we will consider any incidents or concerns raised, feedback from employees and suppliers, developments in best practice, and any changes in the structure of our supply chains. Where necessary, we will update our policies, strengthen our controls, and provide additional training or guidance.

This Modern Slavery Statement has been approved by the management of Carpet Cleaners SE27 and reflects our ongoing commitment to operating transparently, responsibly, and in a manner that respects and promotes human rights across all areas of our business.